Streamline Vet Software Workflows & Client Engagement

Veterinary software with streamlined workflows AND client engagement?!

rhapsody does that ✔️

In addition to exceptional pet care, your veterinary practice should offer exceptional client care. To do that you need:

Most veterinary PIMS are not built to put the client first. In fact, most PIMS are barely designed to put you (or even the pet) first. Rhapsody changed all that.

We designed rhapsody with client care built into your day-to-day workflows to help you practice better medicine and nurture client relationships. Best of all—it’s easy!

To prove it, check out what an appointment looks like when using rhapsody & Boop.

Scheduling

Who
  • Reception
How to
Screenshot of a client scheduling a veterinary appointment on their mobile phone using Boop

1.

Clients can schedule an appointment through Boop (which is reflected in real-time on rhapsody’s Scheduler!)

  • Are clients due/overdue/about to be due for an appointment but don’t have one scheduled? Just push a notification to their phone with a suggested date and time. They can complete scheduling in Boop.
  • Make changes or cancel appointments as needed.
  • Let clients choose their preferred date, time, and doctor.
Client updating pet/client information, answering questions, filling in forms, and completing signature requests on their mobile phone via Boop

2.

Clients can update pet/client information, answer questions, fill in forms, and complete signature requests in Boop.

Why you'll love it

Reduce admin work and phone calls with: 

Stay organized

Check in

Who
  • Reception
  • Vet team
What you need
How to
Conducting the check-in online, curbside, or in the exam room on a tablet

1.

Grab a tablet and conduct check-in online, curbside, or in the exam room

Asking any remaining intake questions on a tablet

2.

Ask any remaining intake questions (intake questions are configured to patient characteristics and appointment types)

Sending finalized appointment documentation via email/text, or direct the client to the Boop app on a mobile device

3.

Send finalized appointment documentation via email/text, or direct the client to the Boop app

Why you'll love it

Automate your pet parent interactions with Boop

Reception does their job better & faster

And so does the vet team

Exam

Who
  • Vet team
What you need
How to
rhapsody's veterinary SOAP exam screen

1.

Open a SOAP through an appointment (either in the scheduler or the patient’s timeline)

rhapsody SOAP vitals screen

2.

Take vitals

Sending messaging to clients in Boop

3.

Chat with pet parents

  • Contact pet parents through Zoom or chat directly in the SOAP
  • Clients communicate with you through the Boop app
Scrolling through a list of findings (based on AAHA standards) and toggling items as the patient is examined

4.

Scroll through a list of findings (based on AAHA standards) and toggle items as you examine the patients. Search through the list of diagnoses to make a conclusion

Browsing and adding any tests, vaccines, procedures, or follow-up appointments are added to the invoice, patient history, Report Card, and Boop

5.

Browse the global catalog to prep recommended care. Any tests, vaccines, procedures, or follow-up appointments are added to the invoice, patient history, Report Card, and Boop

Automatically assigning at-home tasks to pet parents for continuous patient care

6.

Use pre-set bundles to automatically assign at-home tasks to pet parents for continuous patient care

Why you'll love it

The SOAP is designed to connect pre-/mid-/post-appointment workflows together on one screen.

  • Estimates/invoices, patient history, and the Report Card are automatically updated with your SOAP input

  • Set up bundles in rhapsody’s admin for common appointments in advance. So when you SOAP, recurring items auto-fill to save you time.

Check out

Who
  • Reception
What you need
How to
Sending clients an estimate and an invoice

1.

Send clients an estimate and an invoice

Charging clients with rhapsody Pay for online, over-the-phone, or in-person payments

2.

Charge clients with Rhapsody Pay for online, over-the-phone, or in-person payment

Clients can pay on their mobile phones using Boop

3.

Clients pay in Boop

Receipts are available for clients in Boop or rhapsody Patient Record

4.

The receipt is accessible via:

  • Boop for clients
  • rhapsody in the Patient’s Record for your team
Medical records of a veterinary patient in Boop

5.

Clients can also access medical records, discharge instructions and vaccine certificates in Boop

Why you'll love it

Rhapsody Pay gives you more flexible payment options

Accept remote and contactless payments

Reduce admin work & inbound calls later

Follow up

Who
  • Vet team
What you need
How to
Sending a Report Card through the SOAP with a summary, instructions, and prescriptions

1.

Send a Report Card through the SOAP with a summary, instructions, and prescriptions

Sending messaging to clients in Boop

2.

Message clients in Boop to

  • check in on at-home patient care
  • notify pet parents about upcoming appointments, Reminders, and to promote wellness plans
Assigning tasks and follow up on open client tasks

3.

Assign & check up on any client tasks

Why you'll love it

Boop is a real-time client/patient portal which makes all follow-up tasks easy to execute.

Communicate with pet parents in real time before, during, and after the appointment

That was easy!

Rhapsody prioritizes efficiency, so that you’re able to run your business on-the-go. Rhapsody vet software is automatically moving line items to invoice, processing remote payments, and using the Kiosk to collect information before the appointment. Best of all, it’s all done right in rhapsody with no extra tabs, screens, or software necessary.

Ready to try it out in real time?

Katie Huneke, VP of Sales - rhapsody

Let's start with a chat.

Our VP of Sales & Marketing, Katie, is ready to walk you through rhapsody and the future of your practice(s).