Rhapsody Pay

Be accurate, consistent, and quick with fully integrated mobile payments

Rhapsody Pay improves the payment experience for both you and your clients by smoothly powering your practice’s card processing.

We gave payment processing a makeover.

An effective payment solution gives clients security without sacrificing practice revenue. 

What does an efficient, modern, and comprehensive payment solution look like?
  • Your payment solution is linked to your veterinary software
  • Invoices are sent to the terminal. Completed payments are updated in the software
  • Clients accept or decline specific invoice items before it's sent to the terminal
  • Use a portable terminal and choose where to process payments
  • Securely store payment details so returning clients just sign and go
  • Recoup transaction fees
  • The payment experience mitigates uncomfortable conversations for clients
  • The payment experience provides more certainty that payments are paid and recorded

Rhapsody Pay is easy to set up and even easier to use

Rhapsody Pay incorporates the software cost and merchant services into one process

Set up your payment plan

Rhapsody Pay incorporates your software cost, so they’re set up together

Register with First American during onboarding

Store client’s payment information in our PCI-certified vault with Rhapsody Go (optional)

Add a service fee to recoup 70% of processing fees with Rhapsody Pass (optional)

Set up the Rhapsody Pay app

Rhapsody Pay App

You receive the A-60 terminal(s) after registration

Create a PIN to keep the terminal secure

Activate card and contactless payments in the terminal

Securely process payments

When an invoice is ready, one click sends it to the terminal

Clients review the invoice, pay, and sign on the spot

Keep terminals at reception, in the exam room, or anywhere with easy access

Wrap the terminal in plastic if you’re practicing social distancing

Accept payments over the phone

Clients sign and go if their payment details are stored in rhapsody

Everything else is done for you

Invoices and estimates are auto-generated by the SOAP

Paid invoices are updated and recorded in rhapsody

Declined invoice items are still recorded in rhapsody



  • Icon_EstimatesCreated with Sketch. Estimates
  • Icon_invoiceCreated with Sketch. Invoices
  • Icon_costCreated with Sketch. Rhapsody's cost
  • Icon_catalogCreated with Sketch. Catalog

In action

  • Icon_SOAPCreated with Sketch. SOAP
  • Icon_rhapsodyPayCreated with Sketch. Payment
  • Icon_catalogCreated with Sketch. Inventory
  • Icon_loginCreated with Sketch. Onboarding

Behind the scenes

A brief recap how Rhapsody Pay improves the day-to-day for every team member


  • Redirect some of the payment processing to the veterinary staff
  • Free up lobby space with more clients checking out in the exam room
  • Process payments over the phone
  • Quickly reference invoices, estimates, and the price catalog to elaborate on charges


  • Process payments in the exam room to provide clients privacy and encourage compliancy
  • Elaborate on any charges and explain recommended procedures on the spot
  • Send clients esimates, receipts, and more during the appointment


  • Maximize charge capture by setting up prices for services and items in the catalog
  • Increase consistent compliance by providing clients privacy and security
  • Track payments and revenue using accurate and updated records
  • Save money by only paying a card processing fee for the software cost